Pepe Auto Group Health and Safety Protocols
Pepe Auto Group Sales Departments will be working remotely from home and are available by phone and email. Our showrooms are available by appointment only. Our dealerships service departments will continue to service our customers. For our safety and yours, our service departments will be partially staffed. We have enhanced methods used to clean our vehicles and our facilities. We’re offering pick-up and drop-off (please see dealer websites for details/exclusions that may apply) for your convenience and safety. Please call to schedule an appointment. We are taking every precaution in order to protect our employees and our customers while we remain open, as we feel a responsibility to help anyone in need during this time.
If our medical professionals are stuck on the road, we will be there to pick them up. If our local Grocery store employees need their car fixed to enable them to put food on the tables, we will be there for them too. When someone you know needs to pick up their prescriptions, we want to make sure your pharmacist is able to make it to work. Our fire, police or military can turn to us for assistance. We are here to help. We encourage you to connect with our sales staff and please reach out to our service department, should you need anything. Thank you for your understanding and please be safe.
We’ve been a proud part of the community for over 50 years and what matters most to us is the well being of our families, friends, employees, first responders and all our great neighbors.
Rest assured, you can count on us.
Our service departments are open and lightly staffed to ensure social distancing. In several of our stores, we’ve implemented “contactless” service check in, a safe process that further reduces person to person contact. We have also enhanced our methods used to clean our vehicles and our facilities.
Our sales teams are working from home and our physical showrooms are available by appointment only for your safety and ours. We’ve started using new digital technologies to better serve you where you can now shop 100% online 24 hours a day, 7 days a week, at your convenience.
It’s a new, safe and simple way to buy a car.
Car shopping is something we all do and transportation is a necessary part of our lives, so rather than take that away from people, we’re simply changing the process. We believe that it’s essential to give our community the tools they need to continue living a safe, healthy and efficient life as well as provide a sense of “normality” to our community, in a time as troubling as this. Getting back to our routines and focusing on normalities, like this, gives us a sense of comfort and strength. For most of us, these routines have completely changed, but nevertheless, it’s important to focus on the positive. Online car buying is, in fact, the new way to buy a car, and we’ve made sure we’re equipped with the tools needed to make that possible for our customers.
The last few weeks presented challenges none of us ever thought we’d face. Our essential employees are here, at work. They leave their homes and their families everyday to come here and for that we are grateful. A very special thank you to our technicians, our parts departments, our roadside teams, our facilities teams, our service coordinators, our advisors, our management teams. You are faced with making tough decisions day after day and you come in everyday to keep our communities and families safe. We say to our customers, “We exist for you.” We’re proud to say to our employees…
“We exist because of you.”
We’d like to also express our sincere appreciation and tremendous gratitude to our essential workers fighting this pandemic. Our hearts go out to those who’ve been personally affected. The Pepe Family is working to do our part to help those on the front lines day and night. Transportation is an essential part of our lives and we will remain open, to help our nurses, doctors, fire fighters, police officers, grocery store workers, restaurants and our entire community.
You can turn to us for help. The Pepe Auto Group is here for you.
And we will get through this together!